Understanding the flooring installation process
One of the things that make On the Level Kitchen & Bath different than other flooring stores is that our owners began as installers. They know the process inside and out and have more than 30 years in the business. For us, the most satisfying thing about what we do is to see the expression of “wow” on your face after we have transformed a room or your whole home. Our goal is to exceed the bar and make you satisfied with every aspect of the job, and excellent flooring installation is a big part of that goal.
Communication: where we start
We know how important communication is, and during the sales process, we encourage questions. We will inform you about all aspects of the installation process. Our professional and courteous installers will come and transform your home. Our installers don't mind an audience, and they encourage questions about what they are doing.
Questions?
We're here to help
Before the big day
When our associate visits your home to measure, they will tell you what to expect on installation day and what should be done on your part ahead of time. We understand that you may need our help moving pieces of furniture, but if you can carry small items and knick-knacks out of the work area (leaving a clear path to walk), that will make our installer's job easier. And don't forget to move breakables out of the work zone.
The day has arrived
This is where you will see our 30 plus years of experience come into play. Our in-house installation and finishing team will show up promptly as scheduled and walk through with you to make sure to understand any special instructions or wishes you have. When they begin, the furniture will be moved from the room, and floor prep will begin. This might include taking up the old flooring, leveling areas that might have some damage to them, and overall preparing a clean, smooth surface for the new installation.
Craftsmanship
Our installers take great pride in the work that they do. That means power-stretching your carpet so that it will not develop wrinkles over time or undercutting doorjambs so that your new luxury vinyl trims nicely in. Much of our business is from referrals, and we do everything possible to earn your trust so that you will happily recommend us to your friends, family, and neighbors.
On the Level Kitchen & Bath is your flooring store in North Charleston, SC. Give us a call or visit our showroom; we'd love the opportunity to walk you through all of the options we offer. We serve the wider region of Ladson, SC, Summerville, SC, Mount Pleasant, SC, Charleston, SC, Isle of Palms, SC, Seabrook Island, SC, Kiawah Island, SC, Goose Creek, SC, Johns Island, SC, and Folly Beach, SC, and we would love to serve you as well with all your flooring installation needs.
On the Level Kitchen & Bath is your flooring store in North Charleston, SC. Give us a call or visit our showroom; we'd love the opportunity to walk you through all of the options we offer. We serve the wider region of Ladson, SC, Summerville, SC, Mount Pleasant, SC, Charleston, SC, Isle of Palms, SC, Seabrook Island, SC, Kiawah Island, SC, Goose Creek, SC, Johns Island, SC, and Folly Beach, SC, and we would love to serve you as well with all your flooring installation needs.